Account & Data Management

Data Deletion Instructions

Last Updated: July 20, 2026

Overview

At DinkStop, we hold your digital privacy in the highest regard. In compliance with Facebook's developer platform guidelines, we provide this comprehensive resource to guide you through unlinking our application permissions from your Facebook account and requesting the complete, permanent deletion of your profile data from our databases.

If you have logged in to DinkStop using "Login with Facebook" or created a direct account and no longer wish for your data to be stored, follow the steps detailed below.

How to Disconnect Facebook Login Permissions

To stop our app from accessing your Facebook profile details, you can revoke our access rights directly inside Facebook. Revoking access will prevent any future logins via Facebook on our platform:

  1. 1
    Open App Settings on Facebook
    Log into your Facebook profile, open the dropdown menu on the top right, navigate to Settings & Privacy, click on Settings, and choose Apps and Websites from the left sidebar.
  2. 2
    Locate DinkStop
    In the search bar under the Apps and Websites list, type DinkStop to locate our integration entry.
  3. 3
    Remove the Integration
    Click the Remove button adjacent to the DinkStop logo. Facebook will prompt you with a confirmation modal; tick any preferred cleanup checkboxes and confirm the removal.

How to Request Permanent Data Deletion

Unlinking the app on Facebook prevents future access, but does not automatically purge your historical record from our databases. To completely remove all records associated with your account, please send a formal deletion request to our support desk:

  1. 1
    Send us an Email
    Send an email request to our support team at support@thedinkstop.com with the subject line "DinkStop Account Deletion Request". Please use the email template provided below.
  2. 2
    Account Verification
    To safeguard your account from unauthorized deletion requests, we will cross-reference your request email with our records. If you registered via Facebook, we may ask you to provide the registered email address or Facebook User ID associated with the account.
  3. 3
    Permanent Purge
    Once verified, our database administrators will permanently erase all trace of your personal records (your name, email address, profile photo reference, active court booking histories, and transaction holds) from our production systems. You will receive a final confirmation email when the purge is complete.
Email Request Template support@thedinkstop.com
Subject: DinkStop Account Deletion Request Dear DinkStop Support Team, I am writing to formally request the permanent deletion of my DinkStop account and all associated personal data from your database systems, in accordance with my data privacy rights. Here are my account details: - Full Registered Name: [Your Name] - Registered Email Address: [Your Email Address] - Method of Registration: [Facebook Login / Manual Registration] Please remove my profile, contact information, booking logs, and transaction histories from your active records. I understand that this action is irreversible and that I will no longer be able to log in or manage my court bookings under this account. Thank you. Sincerely, [Your Name]

Service SLA: Data deletion requests are usually processed and finalized within five (5) to seven (7) business days. In all cases, your personal records will be completely deleted from our backup databases within thirty (30) calendar days.

Need Immediate Assistance?

If you have questions about this data deletion procedure, or require immediate assistance to cancel an active booking before purging your data, you can reach out to our team at any time: